Cyber Security Acad Ops

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Job Description

  • Academic Operations: Researching about the requisite coursework to be delivered by the program and supporting the faculty with content creation. Onboarding mentors to deliver the course. Looking after support queries from the learners, evaluations and any escalations. Track learner feedbacks for live sessions and implementing improvements to ensure the live sessions are engaging.
  • Content Management: Coordinating with stakeholders for getting the content ready fordelivery. Manage the delivery schedules and ensure optimum delivery.
  • Sales and Marketing Support: Periodic product specific training have been conducted.
  • Coordinating with stakeholders for webinars and masterclass sessions (International).
  • Operational Support: Drive the day to day support for new cohorts (new programs) and ensure we close the loop between user experience and content by performing learner analytics.

Qualifications

  • At least 4 years of experience in Cybersecurity roles
  • Knowledge about the security industry and how the job market works
  • Exceptional written and oral communication skills
  • Good problem-solver
  • Analytical and forward-thinking

Preferred Technical Background:
  • Certifications: Security +, CEH, Cloud Security related Certifications
  • Moderate level of knowledge on at least one of the cloud platforms (AWS, Azure, GCP)
  • Proficiency in the following tools: Kali Linux, VirtualBox, Metasploit, Nessus, Wireshark, any SIEM Solution, EDR Solutions.
  • Should have a Graduation degree in Computer Science / IT / Cybersecurity. Post graduation, degree, such as, MBA is preferable
  • Knowledge / Experience in product management would be an added advantage
  • Should be knowledgeable on the field of AI and Security concerns in AI